There are a number of drivers of global business change coming our way in the next 10 years or so.
The key ones as I see it at the moment are:
- West – East power-shift, especially the growing dominance of the East in financial markets.
- Use of internet and Telecom technologies, typically giving smaller businesses the same computing power as their larger rivals and also empowering small business units within centrally controlled organisations to “do their own thing”.
- Dis-intermediation of information flows, how we look for and receive news will change. It will be immediate and through smaller distribution channels. Big business and government control over news distribution will become a thing of the past.
- Ageing populations will affect all business models and markets. How will the world cope with the largest ever proportion of over 60’s?
- A move away from money focus to individual and spiritual values. We’ve had 80’s greed, 90’s prosperity and 00’s austerity. The developed world has more stuff than it can use. We will move away from materialism in favour of self-development.
The most vulnerable part of every organisation will be whatever delivery mechanism it has to offer services and products to customers.
Change will increase in frequency and complexity as the global trends identified above take hold. The most successful businesses will predict / react to these changes and alter their value delivery systems and processes appropriately.
Those that are blind to the changes will fail.