Yesterday evening I visited the Barbican Concert Hall in London to hear Andreas Scholl sing two of Bach‘s Cantatas, accompanied by the Kammerorchesterbasel from Switzerland. It was a superb evening, worth every penny of the ticket price and every ounce of effort to travel from Cambridge after a very long week at work.
What can an outstanding line-up of musicians and a world-renowned counter-tenor singing music by one of the most successful and enduring composersof all time, teach us about teamwork in business?
This is where I could talk about practice, collaboration, trying new ideas, being flexible, commitment and so on. But it was something else that stopped me in my tracks.
At the end of the performance, after several rounds of players leaving the stage and returning for more applause, there was an encore. A beautiful Aria in german called Schlege doch, gewunschte Stunde, (Strike then longed for hour). It is a piece that employs a glockenspiel, playing single notes to highlight the singer and music. Perhaps only 50 notes throughout the piece, all played as a single strike, and in some magical way this simple addition supports and takes it to an entirely different level.
In short, a percussion instrument ignored until the last act, a musician I had not noticed on the stage and a simple action that entirely transformed the performance.
So, spare a thought for the invisible, unsung hero in your organisation, routinely doing simple daily tasks. Pay them some attention and truly recognise that they transform your performance every day.
Have a great week.
About the Author: Adam Blackie is the author of Your Digital Personality and a professional Interim Manager who leads information management teams through their change programmes. He works with CEO’s and their Boards in the UK to change the way technology is used by staff and their customers.