Monthly Archives: November 2012

7 Agile habits to avoid

The following might help explain some of the issues around project delivery in your organisation. These habits will develop over time, against a background of rapid organisational change. Therefore, entirely understandable. You will not notice it happening, but once embedded … Continue reading

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Recognising serendipidy

A quick look at Wikipedia describes Serendipity as a “happy accident” or “pleasant surprise”; specifically, the accident of finding something good or useful while not specifically searching for it. But is it of any use when managing projects? Here is my example. This … Continue reading

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Truly Excellent Customer Service #2

Last Friday I decided to be proactive and booked a Saturday night out at the cinema. Just two of us and a romantic French movie called Rust and Bone. So far so good and we left in plenty of time to arrive at … Continue reading

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