Category Archives: Interim Management

Interim Management

Making decisions using Esse Quam Videri

This was my old grammar school motto. Esse quam videri is a Latin phrase meaning “To be, rather than to seem (to be)”. More on the meaning and history of the phrase can be found on Wikipedia here. It is an interesting phrase, encouraging … Continue reading

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Something for those who are leaders.

This is just a bit of fun for the summer ……or is it? I have known this short poem by Roger McGough for years, and have just rediscovered it. For me, it sums up so much about the ambitions, aspirations … Continue reading

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The key to an Interim Manager’s CV

Interim managers need to communicate well. Our CV is part of the initial  communication. I have several versions of my CV developed over 10 years. Now, I am not saying that mine is the best out there, but it is … Continue reading

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Communicating less is more

This subject has interested me for some years. As a change manager and a father of two I am constantly surprised by the difficulty we have in communicating effectively. If I had a pound / dollar for every time a … Continue reading

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Are Interim Managers too expensive?

Having been an Interim Manager for more than 10 years, I have worked in many organisations on a  daily rate basis. Sometimes, I am regarded as an expensive resource. With senior stakeholders, it has often been helpful to highlight that … Continue reading

Posted in change management, cost cutting, Interim Management, leading change, leading change management, service delivery | Tagged , , , , , , | 4 Comments

Growing your network

It starts with Homophily, defined by Wikipedia as “love of the same”. It is the tendency for us to group with others who are similar. It can apply to status, where people with similar social status associate with each other, … Continue reading

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Truly Excellent Customer Service

Here is a great story that came back to me during a recent conversation about customer service. My ability to recall it is even more remarkable because it happened over 10 years ago. A hotel in San Francisco, in winter. … Continue reading

Posted in being efficient, communication, customer service, Interim Management, leading change, leading change management, reputation management, service delivery | Tagged , , | 3 Comments

Futurology

There are a number of drivers of global business change coming our way in the next 10 years or so. The key ones as I see it at the moment are: West – East power-shift, especially the growing dominance of … Continue reading

Posted in communication, Information Management, Interim Management, leading change management | Tagged , , , | 7 Comments